Privacy Policy

01Who is responsible

Rowan & Reed operates the Fishing Reels & Accessories storefront. Use the contact details below for questions about personal information or to make a privacy request.

02Information you provide

An order may require your name, email, shipping and billing addresses, order contents and payment reference. A customer-care conversation may include your order number, correspondence and photographs you choose to send. Do not send full card details or unnecessary sensitive information by email.

03Information collected when you browse

Hosting and security services process connection information such as IP address, browser details, requested pages, timestamps and errors. Your bag is kept in session storage in your browser so it can work as you move between pages. Browser preferences may be retained in local storage. See the Cookie Policy for more detail.

04How information is used

We use necessary information to operate the site, maintain your bag, handle inquiries, process available order services, investigate delivery problems, prevent fraud and comply with legal obligations. We do not use a support inquiry as permission to send marketing.

05Service providers

Cloudflare hosts this website and supports its infrastructure and security. When a payment service is available, Whop handles its payment interface and processing; we do not need you to submit full card details to our own forms. Order and fulfillment information may be passed to Shopify and the fulfillment partners handling the order. Shipping details may reach partners in China where required to deliver products. Email providers process correspondence. Providers receive the information required for the service they perform.

06Analytics and advertising

Optional advertising measurement requires your permission and an active configuration. This storefront does not activate advertising measurement merely because you browse its pages. If an optional measurement service is offered, use the available privacy choices to decide whether it may run.

07Retention and security

We keep personal information for the purpose it was collected for and for any necessary accounting, dispute or legal period. The appropriate period depends on the record and our obligations. We restrict access to people and providers who need the information. No internet service can promise absolute security.

08Your choices and requests

You can ask about the information we hold, request a correction, or request deletion where applicable. We may need to verify your identity before responding. Some records must be retained for legal or transaction reasons. Privacy rights vary with your location, and this policy does not reduce rights that apply to you. You may also use your browser settings to manage stored site data.

09Children, other websites and updates

The store is intended for people able to place a lawful order, not for children to submit personal information on their own. Tell us if you believe a child has provided information that should be removed. Links to external websites are governed by those services. Changes to this policy will be published here with a revised effective date.

10Browser storage

• Cookie Policy